The following letter received from Rhona Douglas of Port Elizabeth is self-explanatory of the behind-the-scenes work done by the MPLs and staff in Bhisho:
“No thanks to the Department of Education but a big thank you to the DA’s office and especially to Bobby Stevenson for putting me in touch with the right people i.e. Tessa Botha of the Bhisho office.
We finally received our daughter’s Matric Certificate on 27/1/2010. Thanks to Tessa’s quick response and great determination, she managed to get the certificate faxed through to her and then onto us. Once again DA, thanks for all your help, without you, we would still be waiting.”